We have an exciting opportunity available to join the team!

We are looking for an experienced and passionate Head of Event Operations to work within the Games Operations department as part of the wider Games Operations, Sport & Games Services division. Event Operations is a critical function in ensuring integrated planning and joined up delivery takes place between the Organising Company (OC), our Venues and Event Delivery Partners to deliver safe, sustainable and successful operations.

To achieve this, Event Operations is responsible for developing and implementing the required cross-organisational operational planning principles and venue planning processes.

As one of two, Head of Event Operations, you will be responsible for leading the OC’s Event Operations teams in the coordination and delivery of all aspects of event planning. The purpose of this role is to work with all operational OC departments, partners and stakeholders including Venue Owners and Event Delivery Partners to ensure integrated planning, issue resolution and will develop the framework to support venue planning processes.

The Head of Event Operations will play a key role in executing the operating model for the Games, specifically the contract management, scoping and direct integration of the Event Delivery Partners and Venue Operators. This role will establish and nurture relationships with key stakeholders, integrate with and advise and guide other OC departments as required.

This is a key appointment within the OC’s Games Operations division. The postholder will support Glasgow 2026 to deliver a memorable experience through effective planning, delivery and collaboration.

This is a unique opportunity to be at the heart of a world-class event, working with passionate professionals and visionary leaders who are committed to showcasing Glasgow on the international stage as well as delivering an event of excellence to athletes and the local community.

Job Summary:

The Head of Event Operations will be responsible for designing and implementing a seamless approach to operational planning, delivery and venue readiness for the Glasgow 2026 Commonwealth Games. The post holder will be required to develop the Venue Use Agreements with the Venue Owners, ensuring scope, service levels, roles and responsibilities are clear and understood. As Head of Event Operations, you will act as the OC’s primary contract manager for these agreements, ensuring they are delivered to scope and budget.

There will be a requirement for this role to be a key contributor to scope development and procurement of Event Delivery Partners and accompanying strategies.

The Head of Event Operations will be required to develop, communicate and manage change control procedures for both Venue Use Agreements and Event Delivery Partner Agreements in line with wider OC governance structures and procedures. In addition, they will be required to track, monitor and assure the operational budgets associated with Venue Use Agreements and Event Delivery Partner contracts, working closely with Corporate Services.

 

The Head of Event Operations will be required to provide advice and internal critical review of the Glasgow 2026 operating model, ensuring it is fit-for-purpose and designed to deliver successful Games outcomes. As well as acting as a strategic link between the OC and Event Delivery Partners and contractors to ensure positive working relationships are developed and issues are resolved quickly, and that a collaborative working ethos is always maintained.

Education:

The Head of Event Operations should have more than 5 years’ experience working within Event/Venue Management on previous multi-venue major events at a senior level. Experience of leading large, dynamic and hybrid teams in a high-performance environment is essential and a proven record of working in and supporting successful and varied teams on large, complex projects.

Key Skills and Experience:

The Head of Event Operations will need to have strong communication and relationship management skills to deliver a seamless sports programme that meets operational and strategic objectives.

In addition to having strong technical and operational planning skills, the successful candidate should also display high levels of financial literacy and be able to interrogate and challenge costs and budgets.

If you are experienced in Event/Venue management on previous multi-venue major events and are a strong multi-tasker in a dynamic environment, we would love to hear from you!

For more detail, please see the full job description HERE

To apply please send a CV and a covering letter to Recruitment@glasgow2026.com closing date 2nd March 2025.